Gretio App Terms of Service

Last Updated: October 26, 2026

1. Introduction and Acceptance

Thanks for using Gretio! These Terms of Service (“Terms”) are a legal contract between you (“User,” “you,” or “your”) and Surreal Development LLC (“Company,” “we,” “us,” or “our”), a South Dakota limited liability company. By downloading, installing, accessing, or using Gretio (“Service” or “App”), you acknowledge that you have read, understood, and agree to be bound by these Terms.

IMPORTANT: Usage of Gretio is prohibited unless you accept these Terms in their entirety. If you do not agree, you must discontinue use and uninstall the App.

Gretio is licensed, not sold. Subject to these Terms, Surreal Development LLC grants you a personal, revocable, limited, royalty-free, non-assignable, non-transferable, and non-exclusive license to use Gretio’s services. We reserve all rights not expressly granted in these Terms.

2. User Eligibility and Account

You must be at least 18 years old and capable of forming a binding contract to use this Service. By using Gretio, you represent and warrant that you meet these eligibility requirements. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

If you use Gretio as a guest, your account exists only on your device. A guest account, and any purchases that have not been linked to a sign-in, cannot be recovered if the App is removed or the device is lost. You may delete your account at any time from the App’s settings.

3. Your Privacy

Your privacy is important to us. Gretio is subject to the Surreal Development LLC Privacy Policy, available at https://gretioapp.com/privacy-policy-app/ and included within Gretio, which is incorporated herein by reference. By using the Service, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

4. Intellectual Property Rights

All content, features, and functionality of Gretio, including but not limited to software, text, displays, images, graphics, logos, vehicle reference data, and button icons (“Content”), are the property of Surreal Development LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You agree not to: (a) sell, rent, lease, or otherwise redistribute the App or its Content; (b) reverse engineer, decompile, disassemble, modify, clone, or create derivative works of the App, except to the extent that applicable law or an open-source license under which we have published particular code expressly permits; (c) remove, alter, or obscure any proprietary notices; (d) circumvent any purchase verification or feature restriction; or (e) use any automated means to access the Service or extract its Content without prior written permission from Surreal Development LLC.

Gretio is an independent product. It is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer or adapter manufacturer. Vehicle makes, model names, and other trademarks that appear in the App are the property of their respective owners and are used for identification purposes only.

5. Your Use of Gretio with a Vehicle

Gretio is a diagnostic tool for vehicles that you own or are authorized to service. It is not a substitute for the vehicle manufacturer’s service information or for a qualified technician, and the information it displays may be incomplete or inaccurate for a particular vehicle.

You are accountable for your use of the Service and for the vehicle. You agree to use Gretio only when the vehicle is safely stopped, to follow all instructions shown in the App, and to comply with all laws that apply to you, including emissions and vehicle safety laws. You assume all risk arising from any command, test, or clear function you choose to perform.

6. Warranties, Liability, and Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICE OR ITS COMPATIBILITY WITH ANY VEHICLE OR ADAPTER, AND WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SURREAL DEVELOPMENT LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, OR DAMAGE TO ANY VEHICLE OR PROPERTY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU HAVE ANY BASIS FOR RECOVERING DAMAGES, YOU AGREE THAT YOUR EXCLUSIVE REMEDY IS TO RECOVER DIRECT DAMAGES UP TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM. THIS LIMITATION APPLIES EVEN IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

7. Indemnification

You agree to indemnify, defend, and hold harmless Surreal Development LLC and its affiliates, officers, directors, employees, agents, and licensors from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; (d) any damage to vehicles or property resulting from your use of the Service; or (e) your negligent or wrongful conduct.

8. Subscription and Payment Terms

Certain features of Gretio require a paid subscription or a one-time purchase. Purchases are made through the Apple App Store or Google Play and are subject to that store’s terms. By purchasing, you agree to the pricing and payment terms presented at the time of purchase. Subscriptions renew automatically; you must cancel your subscription through your store account before the next billing date to stop being charged. Unless otherwise provided by law or by the store’s policy, all purchases are final and non-refundable, and refund requests are handled by Apple or Google. We may change pricing with notice through the store. A purchase unlocks the features described in the App at the time of purchase and does not guarantee support for any particular vehicle.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease, and we have no obligation to retain or return your data. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Modifications to Terms and Service

We may change these Terms at any time, and we will tell you when we do by posting the new Terms and updating the “Last Updated” date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. We strive to keep the Service up and running; however, all online services suffer occasional disruptions and outages, and we may modify, suspend, or discontinue the Service (or any features) at any time without liability to you.

11. Third-Party Components and Services

Gretio includes components used under license from third parties, which are listed under Third Party Licenses in the App and are subject to their respective license terms, which you agree to comply with. Surreal Development LLC may publish portions of Gretio’s source code under an open-source license; that license governs the published code, and these Terms continue to govern the App as distributed and the Service. Gretio also relies on third-party services, including Apple, Google, and payment processing providers, and works with hardware adapters made by third parties. You agree to assume all risk and liability arising from your use of these third-party products and services, which we do not control or warrant.

12. Assignment and Transfer

We may assign these Terms, in whole or in part, at any time without notice to you, including to an affiliate or to a successor in connection with a merger, acquisition, reorganization, or sale of assets, together with your account, purchases, and associated data. You may not assign your rights or obligations under these Terms or transfer any right to use the Service.

13. App Store Terms

If you obtained Gretio from the Apple App Store, you acknowledge that these Terms are between you and Surreal Development LLC only, not Apple; that Apple has no obligation to furnish maintenance or support; that Apple’s sole warranty obligation is to refund the purchase price in the event of a failure to conform to an applicable warranty; that Apple is not responsible for addressing any product liability, legal compliance, or intellectual property claims relating to the App; and that Apple and its subsidiaries are third-party beneficiaries of these Terms. You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on any U.S. Government list of prohibited or restricted parties. If you obtained Gretio from Google Play, the Google Play Terms of Service also apply.

14. Governing Law and Entire Agreement

These Terms are governed by and construed in accordance with the laws of South Dakota, United States, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Lincoln County, South Dakota. If any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Surreal Development LLC regarding the Service and supersede all prior agreements and understandings. Questions about these Terms may be sent through https://gretioapp.com/contact/.